Shipping policy

Shipping Policy

Purchase and Shipping Policy for FT LLC d/b/a Xerlost

These terms define the procedure for ordering, payment, delivery, and complaints regarding the products offered on this website. The Xerlost website may be used for private purposes without any usage fees, in accordance with the following terms and conditions.

The seller is Xerlost, and the buyer is any visitor who completes an electronic order, submits it to the seller, and makes the payment via credit card or cash on delivery.

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Ordering

• Customers order products through an electronic order form.

• A customer is considered any individual who electronically orders at least one product, fills in the required information, and submits the order.

• All prices are expressed in U.S. dollars.

• Products are ordered electronically by clicking on a specific product and adding it to the shopping cart.

• The order is considered complete once the customer selects and confirms the payment method.

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Delivery

If the customer selects the digital download option, the seller agrees to send a notification exclusively via email, which will include:

• Download links

• Instructions on how to access the product

Upon receiving the email (download notification), the customer may immediately access the product.